1. Who We Are

Elec Side Ltd is the controller of the personal data collected through this website and through our business communications.

2. Information We Collect

• Names
• Email addresses
• Telephone numbers
• Addresses and site locations
• Project or job details submitted through our website, email or telephone
• Attachments, plans, photographs or supporting documents provided as part of an enquiry

3. How We Collect Information

We collect personal information through:

• Website contact and enquiry forms
• Email and telephone communications
• In-person interactions
• Project-related correspondence and documentation

4. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations
• Deliver electrical services and manage projects
• Communicate with you before, during and after works
• Maintain internal business records
• Meet legal, contractual, insurance and regulatory obligations

We do not sell your personal information or use it for unsolicited marketing.

5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

• Contract – where processing is necessary to provide a quotation, enter into a contract or deliver agreed services
• Legitimate interests – where processing is necessary for the operation and administration of our business
• Legal obligation – where we are required to retain or disclose information under applicable law or regulation

6. Data Storage & Security

Personal information is stored securely and protected against unauthorised access, loss, misuse, alteration or disclosure.

We take appropriate technical and organisational measures to safeguard the information we hold.

7. Sharing Your Information

We do not share your personal information with third parties for marketing purposes.

We may share information where necessary:

• With trusted suppliers or subcontractors directly involved in your project
• With professional advisers, insurers or service providers where reasonably necessary
• Where required by law, court order or regulatory authority

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

In some cases, we may retain project-related personal information for up to 10 years after completion of a project where this is justified for legal, contractual, insurance or record-keeping reasons.

9. Your Rights

Under UK data protection law, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data where applicable
• Request restriction of processing in certain circumstances
• Object to processing where applicable
• Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Cookies

Our website may use cookies and similar technologies to support functionality, performance and analytics.

Please see our Cookie Policy for more details.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.